Home Depot - Returned Merchandise Promised Repayment and Never Done
Sink Faucet - Complaint
GRAND PRAIRIE, TEXAS -- After completing a project an extra faucet was left over and I tried to return it. I had returned another item on the recepit and didn't have the original receipt. I was told "No Problem" can we mail you a check? I said sure that's fine. Week after week "it's on it's way". Later turned to you need to speak with John [snip] in Loss Prevention. Week after week John was always out. Three missed appointments and finally got him on the phone and I'm accused of theft and threatened with incarseration unless I can produce a receipt they already have taken.
I used to spend three to five thousand a week there. Now I go to Lowes only.