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VPAutos Can Pay To Have Bad Reviews Removed

Ebay Motors
Review by gwkaufman on 2012-11-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
KINZERS, PENNSYLVANIA -- So I bought a car off Ebay. The seller, VPAutos had something like 500 good reviews so I thought I'm dealing honest people. The cars description was (Here is a 2002 Honda Accord Coupe. Runs and drive great. I drove it over 200 miles. Has All the options. Interior and exterior are clean. Engine is strong. Trans seems to shift but not into 4th gear, Otherwise it is ok) now I, m not a car guy so I, m figuring its a minor problem if a problem at all maybe they just weren't driving it on the highway. The alarm bells in my head starting going off when they wanted cash for the deal and wouldn't take a credit card but still they had 500 good reviews right? So I paid with a cashiers check and wasn't given the keys until the deal was done and the seller was in there car leaving did I find that the check engine light was on the trans was stuck in 3rd gear and the drive4 light was flashing. my calls to the seller went unanswered so I left a bad review on eBay to warn others. well it turns out for a fee sellers can hire a company called Netneutrals to have negative reviews removed so buyers beware review are not true on eBay.
Comments:4 Replies - Latest reply on 2013-04-13
Posted by Alain on 2012-11-28:
Public reviews can be manipulated by 'e-reputation' companies, by paying for removal of bad reviews or (as in the case of a certain insurance company frequently complimented here) by employee written/requested of the customer reviews. There's no way to eliminate it, so, as you point out, it's something we all have to be aware of. Thanks for the informative review!
Posted by trmn8r on 2012-11-28:
Evidently on eBay Motors, NetNeutrals can act as a paid, biased "negotiator," and often succeeds in getting negative feedback removed. Yikes!

eBay is a difficult place to buy a car. It is pretty much a place to find "wholesale" vehicles, and they come with wholesale problems. I've looked at several cars listed on eBay over the years, and 9 out of 10 were not as advertised.

I sold a car using eBay Motors once - mostly because of the visibility it offered and the age of the car. Autotrader is a better place, in my opinion, to buy cars. If you only want wholesale value, eBay is decent for selling.

I have found in the past that a high feedback rating for car sellers is no reflection of what you find when you engage with them. I didn't know about this "NetNeutrals" removal service. Thanks for letting us know!
Posted by At Your Service on 2012-11-29:
I would never recommend buying a used car without having a mechanic look at it first. This would have easily resolved any issues.
Posted by Ted on 2013-04-13:
An unholy alliance. Ebay and Netnuetrals is engaged in a racket to defraud buyers through valid negative review erasure. Just experienced this as a buyer first hand.

Another thing to note. Seller ratings only cover the last 12 months of the sellers transactions. If seller get a negative feedback or neutral it falls off after 12 months from time of recording.

The only way I would even consider buying from ebay motors is if you can go and inspect vehicle in person prior to bidding.

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