LA Fitness Complaint - LA Fitness signup scam - Woodland Hills, CA
WOODLAND HILLS, CALIFORNIA -- Called LA Fitness to check on rates for a tennis membership. Sales guy convinced me to go down there after I told him I was going to sign up a different local tennis club. Gave me the grand tour and beat the rate at the other club (after discussions with both the sales guy AND the manager) so we (myself and the g/f) signed up. Everything was fine for a couple months, then we show up and they say we are not members of the tennis club, and from then on we were not allowed on the courts at all. Funny because my card kept getting charged. Turns out the slime ball sales guy and his manager (neither of whom still work for the company) lied to us and told us were were getting the Tennis membership, but in reality we got some other type of membership. They KNEW all we wanted was access to the tennis courts, so it was a total scam from the get go (we told them we cared about NOTHING except tennis court access).
They refuse to refund my initial deposit, refuse to give us access to the courts, and are now trying to collect from me for two additional months of membership AFTER they stopped letting us into the club!! Of course, they were incredibly rude and confrontational when we tried to discuss it with them. Total scammers - stay away.