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QVC - Recieved Used Items Twice!
tablets - Complaint
Review by chop530 on 2012-11-28
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Last year I bought a tablet for my son it arrived with someones information all threw the tablet. I called QVC asked them how can I give this as a gift already used so I returned it, it was going to take forever to get another one so I ended up canceling and it took so long to get my refund it was over a month. So this year here I go again I bought another tablet and the same thing another used one and its an item that cost $200.00. I think I should receive a new one and I'm praying I receive a new one and that it arrives before xmas. Every time I purchase something on QVC I think really hard about it because of their return policy. When you shop with ShopNBC they send you another item before they even get the return item back and that's the reason why I purchase so much from them. No more QVC for me.
Comments:
Posted by Jody on 2012-11-28:
I love QVC, especially the easy pay, but lately I haven't been hearing good things about them, which dissapoints me. I hope they straighten out their act and that you recieve a brand new unopen item before Christmas.
Posted by trmn8r on 2012-11-28:
Very few companies will send a replacement before receiving the original back, which is easy to understand. OTOH, I have agreed to pay for a second item, and wait for my refund once the first one is received back. Good luck.
Posted by Susan on 2012-11-28:
I purchase quite a bit from QVC and have only had one problem which they quickly resolved. However, I seriously doubt that ShopNBC shipped you a replacement item before receiving the original without charging you for it.
Posted by Vinnie11 on 2012-11-29:
They're driving me crazy lately too. I placed an order in July and they somehow made two orders out of it. I was charged twice and received two identical blouses. When I inquired, they insisted I did it.
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