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Maytag corp. - Service Dishwasher

Review by Consumer on 2012-11-30
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OREGON -- Bought a service plan for my dishwasher. Thank goodness I did. I purchased product six years ago. Repairman has been here 7 times. 3 Times because wheels on racks broke. Engineering flaw? This will be 8 times. The latch on door keeps breaking. Another engineering flaw. So many parts have been replaced, its not even the same dishwasher I purchased. I purchased your top of the line. Now with the replacement parts that was used its not top of the line anymore. It seems you don't make replacement parts for my dishwasher. I always wanted a Maytag I was so excited when I purchased it. No I am so sorry I did.
Comments:
Posted by At Your Service on 2012-12-01:
It's too bad you've had such problems. Overall I think they've produced a good quality product. What model was it that you purchased exactly? There was a problematic model that was produced around the time you're speaking of -- a 9000 series with 3 racks. It was soon after releasing this model that Maytag was purchased by Whirlpool.

If you'll provide us with the model I may be able to provide you with a little more insight. I look forward to hearing from you.

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Maytag Corporation:
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