VIRGINIA -- I am a former Kohls employee and just wanted to give customers some insight. When using or receiving Kohls cash, you will automatically loose the coupon or value. This change in the policy has been in effect since April. The best bet is to do an even exchange for an item of the same retail value. I know this stinks but it is a corporate policy and change. when doing a return the cash register already comes up with return value and any discounts you have used. I can not tell you how many associates have quit and walked off the job because of problems with this policy, its not worth getting cursed out or disrespected by customers. just something think about the next time you are in any store and are about to make a scene.