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Register.com - It's really RIP-OFF.COM
Domain name registration - Complaint
Review by stsloke on 2012-12-03
Rating: 
SUNLAND, CALIFORNIA -- We used Register.com about 10 months ago as a registrar for a couple of domain names, utilizing single year registrations.
We never used the domains and thought they'd just die after the year but Register.com had different ideas. They initiated their own auto-pay system and re-signed us for another year through our PayPal account. I attempted to call three different 24-7 phone numbers to cancel their auto-pay system. I wasn't real surprised when they said their "billing department was closed". Nobody to talk with unless you want to purchase a service.
I'll be doing a Better Business Bureau about Register.com report next.
We never used the domains and thought they'd just die after the year but Register.com had different ideas. They initiated their own auto-pay system and re-signed us for another year through our PayPal account. I attempted to call three different 24-7 phone numbers to cancel their auto-pay system. I wasn't real surprised when they said their "billing department was closed". Nobody to talk with unless you want to purchase a service.
I'll be doing a Better Business Bureau about Register.com report next.
Comments:
Posted by Old Timer on 2012-12-03:
1&1, GoDaddy also do do it that way. Just about all the domain registers set you up on a yearly auto pay/renew that you have to turn off.
Microsoft turned off the auto renew on microsoft.com years ago, they forgot to pay it and Netsol turned off the domain. It was only one day, but that is one reason why the default is to auto renew.
Microsoft turned off the auto renew on microsoft.com years ago, they forgot to pay it and Netsol turned off the domain. It was only one day, but that is one reason why the default is to auto renew.
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