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Vitaglo.com - BAIT & SWITCH SCAM Rude seller arbitrarily cancels "heavy" orders

100 oz Ecos Liquid Detergent - Complaint
Review by pmy on 2012-12-03
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SYRACUSE, NEW YORK -- Here's the complaint filed with BBB: I would've continued years of shopping with em, if they hadn't been SO RUDE.

"Seller confirmed 4 transactions online on 9/16/2012, yet fulfilled only 1. Seller emailed buyer stating one of the three unfulfilled orders had been cancelled; but failed to alert buyer to cancellation of the other two. Buyer contacted seller by phone. Seller stated ," that's stupid" after buyer explained all 4 orders were placed separately to expedite shipping per the online terms. Buyer stated, "I can't make a profit on shipping heavy items." Buyer asked seller 3 times why such items were offered on the website with free shipping. Seller increased speaking volume and stated twice, " are you fighting with me?" after 2 queries, then hung up on buyer after the third query."
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