Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

3
Helpful
Votes

Vitacost.com - HORRIBLE SPAMMING EMAILS!

tea tree therapy tea tree toothpicks - Complaint
Review by offers.deals.sales on 2012-12-03
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PORTLAND, OREGON -- Regardless of my requests to stop receiving their frequent email offers they still send them.. I am calling the office after I send this to make sure my information is removed or changed to fake addresses.
Though I was able to get a good price per item the shipping and handling was expensive, and it took close to a 9 days to receive the items when they should have arrived 4 business days after the order was processed!
Overall the tea tree toothpicks minty strength was significantly weaker than a box I bought at new seasons two days after I ordered them which leads me to believe they may have dried out sitting in a warehouse for some time before they were sent to me..
I am very disappointed.
Comments:
Posted by VitaCat on 2013-01-09:
I sincerely apologize for the inconveniences you’ve experienced by being bombarded with our marketing emails. Please email me at Catherine.Corey@Vitacost.com at your earliest convenience, and I will personally remove your email address. Also, I would like to take a look at the order you’re speaking of and offer some information in regards to the delivery time and/or refund/replacement for the items you didn’t like. I look forward to resolving these issues for you quickly. Thank you in advance for reaching out to me.

Catherine Corey
Social Media Marketing
Vitacost.com
1-800-793-2601

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Vitacost:
Overall Rating:StarHalf starEmpty starEmpty star