Aders UHaul Complaint - UHaul complaint - UHaul rental
ELIZABETH CITY, NORTH CAROLINA -- UHaul was rented to go approximately 62 miles round trip. Estimate was $75. Rental went fine, a bit high, but fine. Went out of our way to put the exact amount of gas back in it that we received it on, placed the keys in the drop box and returned the unit to them. Received our credit card bill the next month and it was $52 more than the expected amount. They said we were shy 1/8 of a tank of gas. We should have never used their drop box, but we trusted them and knew we were honest - expected them to be too. It's their word against ours, but I know they ripped us off and I have and will continue to tell everyone in the community and every forum where we can post Aders Collision and Repair complaints. It makes uhaul look bad. If they were going to charge us so much more than the estimate, they should have had to contact us. They are a small business and needed the cash for Christmas I assume. We feel like we did our part and they ripped us off.
Aders Collision & Repair
111 Griggs St
Elizabeth City, NC 27909