Travelocity Customer Service Horrors
Flight - Complaint
GRAND FORKS, NORTH DAKOTA -- I was booking a new flight using a cancelled ticket. Went through the process with customer service, told them I had to get my credit card to pay the difference and when I came back 10 seconds later, they were gone. I called back and the flight I needed was no longer available. I asked to speak to a manager and the representative proceeded to blame me for not confirming the flight. The representative eventually hung up on me. I called back a third time and was put on hold for 15 minutes. I finally decided to hang up. I'll use the ticket I have but will never do business with them again.