Mcdonald's - Insult by employee (manager) No apology!
KENTUCKY -- I purchased a senior coffee & was refilling it with soft drink & manager told me that I would have to pay again! This has never been their policy! A senior drink was always a senior drink no matter what type of drink the cup was filled with! The manager handled this in a very unprofessional manner! She embarrassed me in front of a lot of people! I'll never go to another Mcdonald's again! I complained about this matter on your toll free number Monday Dec. 3rd the day that it happened & have not heard from you yet! This manager has insulted a lot of people in the past! I found this out! McDonald's has probably lost a lot of customers over the years due to this! This woman is probably a liability to the company!!!!!!!!!!!!! Respond asap! I eat at Hardee's now! Thanks!