Blue Cross Blue Shield Missouri - Would Not Recommend!!
Health Insurance - Complaint
ST LOUIS, MISSOURI -- I have been with BCBS for 20+ years (company paid). Although I'm sure I should fee grateful to have health insurance in this economy, This company has, by far the worst customer service! I have spent the whole entire day on the phone with them on hold to get to the Philippines????? My premium has gone up x10 in the last 20 years. I have no conditions, have used them once, other than wellcare, to have a baby and they paid $1800.00 out then. Just received a notice that there will be yet another increase in premium and am now on hold again for over 20+ minutes to be hung up on??? What is this? We as a nation need to stop doing business with companies like this. Until we ban together and do something to change this, they will continue to abuse their employers like us. While I'm on hold, I've decided it's time for a change, searching for better plans that house their customer service in the USA and who can speak fluent English!Is this possible???