Whirlpool - Refrigerator
Complaint
Review by Cary_Bakos on 2012-12-05
I needed a light bulb for a refrigerator. Called Whirlpool 10-30-12 for a Part. Cost $7.00+9.85 (shipping)= $16.85. They shipped by mail there told me, but also ask me for the physical address. I waited 2 weeks and found out that the P. O. box is not on the Parcel. I gave them the P. O. box number when I placed the order.
So I called them there promised to ship the parcel direct from the Post Office but it will cost me $7.80 (now we are on $24.65). I checked today 12-05-12 the status of the order. There shipped to the wrong town but correct zip so want to cancel the order.
They cannot find the first Cost of ($16.85).I told them the charge was posted as of 11-03-12 on my credit card. After 15min. screaming he found the charge. NO more Whirlpool. Today I found the light bulb $4.65 +7.12(shipping)=11.77, by the way the light bulb was 6 month old.
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