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Sears - Chainsaw Default
Sears Craftsman 38cc Chainsaw - Complaint
Review by ronaffield on 2012-12-05
Rating: 
NORTH DAKOTA -- The chain tightning srew is made out of plastic, does not stand up. I am on my 2nd set which are exspensive to replace.
Comments:
Posted by SearsCare on 2012-12-05:
ronaffield,
I came across your post today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Social Media Support Team. I can understand your frustrations in regards to the screws having to constantly be replaced. . We would like to connect you with a dedicated case manager to speak with on you on recent experience. At your convenience, please contact our office via email at smadvisor@searshc.com so you don’t have to be upset by this any longer. In the email, please provide a contact number and the phone number at the time of purchase (if different than the contact phone number) and we will call you directly. In addition, please include your Screen name (ronaffield) in the email for reference to your issue. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.
Thank you,
Liz R
Social Media Moderator
Social Media Support
I came across your post today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Social Media Support Team. I can understand your frustrations in regards to the screws having to constantly be replaced. . We would like to connect you with a dedicated case manager to speak with on you on recent experience. At your convenience, please contact our office via email at smadvisor@searshc.com so you don’t have to be upset by this any longer. In the email, please provide a contact number and the phone number at the time of purchase (if different than the contact phone number) and we will call you directly. In addition, please include your Screen name (ronaffield) in the email for reference to your issue. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.
Thank you,
Liz R
Social Media Moderator
Social Media Support
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