Direct TV Scam
Satellite TV Service - Complaint
FORT WORTH, TEXAS -- RUN!! We had a faulty receiver and were told by three different customer service reps that they were aware of the problem for the past 2 months but had not resolved it. Only when I called to cancel did they offer a new receiver. Their horrible customer service and attempt try to strong arm us to stay with them by threatening to charge us a $200 cancellation fee is at best poor business practices. The irony, they offered a $200 Visa gift card if we would stay with them.