Caremark Ripping Off Long Time Customer
Asthma Pump - Complaint
NEW JERSEY -- Caremark ripping off my Dad who is a long time customer for them. My
Dad is supposed to get 3 Asthma pumps, which is a 90 days supply for $80. But they charged $240 and sent monthly supply for 3 months. They sent last month's supply without my Dad’s consent and charged for it.
They have a policy to charge $80 copay for two a month supply, but they still charge $80 for 3 supplies each month. My wife called them three to four times spending hours, but no result. They don’t care by saying they understand but can’t do anything. Instead of helping their long time customer, they are blaming it on the doctor etc.
Remember good companies are built on base of a good customer relations.