Sprint - No Service or Poor Service Cost Nearly 200.00 a Month

Cell Phone Service and Bad Phones - Complaint

Review by llegan2000 on 2012-12-06

Rating:

HOLLAND, MICHIGAN -- We have had Sprint for 11 years without too many problems but for the past year, the two phones we got with our plan are not working unless you sit out in the cold and my son's phone has to have the cord attached in order to make a call. My husband's Iphone seldom receives calls and he cannot call me from work on his cell. Never had this problem until the past year. Sprint won't replace the bad phones unless we sign another two year contract even though we have insurance on our phones. If we cancel our last year on our contract, it will cost us over 200.00 per phone. Their customer service is absolutely the worst EVER. After dealing with Sprint, I don't care if I ever have a cell again.