Bobs Discount Furniture - Don't Order From Bobs If You Want Your Furniture Delivered
Dinig Room Table - Complaint
YOMKERS, NEW YORK -- I ordered a dining room table online form Bob's. I was told to call the store near my house and make arrangements for delivery. I called the store the very next day and scheduled a delivery for 1 week away. The store representative said that someone would call me the day before the delivery date to set up a time. The day before the delivery no one called. I called customer service the day of delivery and they explained to me that the representative at the store failed to remove the block on the delivery date and that I would not be getting my table on that day, but they could deliver it 5 days later. I tried to get them to waive the delivery fee because of their mess up. They would not even waive the fee. The customer service representative said " I am sorry we just can't do that". So I just cancelled the entire order and they just lost a customer for life.