Never Fly Spirit Again
MIRAMAR, FLORIDA -- I paid for a one way flight from Ft Lauderdale to Boston for my son on Nov 26 2012 for a flight leaving at 7:am on Dec 7 2012.
We arrived at the airport at about 5:30 am, 1 1/2 hours before departure. He tried to get his boarding pass at the kiosk and it told him that he had to see an agent. He waited in line and tried another kiosk with the same result. Then he got in line behind about 20 other people and waited.
Many people ahead of him were angry and it took him until about 6:10 am to reach the agent who told him that the flight had "closed out at 5:30 am and that he could either pay $112 extra and fly home at 8:00 pm that night or pay about $50 more and fly at 7:00 the next day.
They must have sold his seat to someone else for more money just as they charged him more money for his flight.
We will never fly Spirit, again. I won't bore you with the details of my attempts to contact Spirit by phone. Just understand that it is not possible.