Ebay - RESOLUTION CENTER IS A SCAM !

Posted by Vinnie11 on 2012-12-09:

I do not know why they bother with the "return process" because their own policies basically make it null and void. They have 10 business days AFTER the expiration of the sellers refund window to return an item if it is "not as described". That adds a full 2-weeks! I would think that specifically in the case of "not as described", they would notice it right away.

Posted by Old Timer on 2012-12-09:

eBay will probably go the way of the Dodo Bird at some point. They lost their way years ago when Meg Whitman ruined what was once a good thing. If you can, take them to Small Claims Court, they will probably not even show up, you win!

Posted by CUontheFlipSide on 2012-12-09:

It's true that you would win, but so what? How are you going to enforce the judgement? I am a proponent of using Small Claims as a recourse, but you may find it difficult or impossible to get your judgement.

Posted by At Your Service on 2012-12-09:

My guess is the buyer thinks differently.

You didn't go into details about the purchase or whether the item really was 'not as described'. It would have been helpful if you had.

What is your rating on eBay? Have you had other complaints? Were you able to guarantee the merchandise being returned?

Posted by trmn8r on 2012-12-09:

A "return policy" plays second fiddle to Ebay's resolution process and Buyer Protection.

More details are needed to judge whether Ebay did anything outside of its policies, or if there is a "scam" involved. How would this alleged scam benefit Ebay?

Posted by ok4now on 2012-12-10:

It seems that in their effort to protect buyers Ebay now punishes the seller. As the OP stated does the customer really need 30 days to determine that the item was "not as described?" This is taking advantage of the seller and not realistic. What Ebay fails to realize is if they keep screwing the seller they will loose a ton of business. Don't bite the hand that feeds you.

Posted by info352 on 2013-01-01:

I used to be a seller on ebay and stopped completely selling and buying when eBay stopped caring for their sellers and let buyers perpetuate scams.

Posted by DebtorBasher on 2013-01-01:

Drop Ebay and RUN...run to Webstore.com...that's what I did and I have been very happy and satisfied as a buyer and seller. They don't charge any seller fees at all...they are paid by advertisers.

Posted by clocksrustoo on 2013-01-04:

Ebay is a huge scam nowadays. I have been a member since shortly after they started. I recently sold a huge camera outfit including Canon digital and film cameras, and numerous lenses and lots of extra accessories. I didn't charge enough for the package because my fees from ebay alone were 42.25 on my sale of 420.00 and no shipping cost. I admit I should have checked what their selling fees were now but I didn't have any idea they were scamming sellers for that much money off a sale. Their fees are ridiculous and are 3 times what they were back when I was a very active seller with sales every day of the week. I agree with many sellers that ebay is taking advantage of the seller and their fees are ridiculous. Someone is making some huge salaries on their staff. It is even difficult to get replies from them IF you can get an email to them. I have made my last sell on ebay. By the way, that 42.25 selling fees did not include the fees that paypal chared on top of it. Ebay is a total ripoff in my opinion.

Posted by rifttrip on 2013-01-31:

there are still decent people using ebay though they are rare. the reason so much fraud happens is because they know they can get away with it they can take the money and close the account or after taking what they want claim something is wrong and still win even if you have proof everything was fine. The thing is ebay is supposed to be a sort of moderator between the transaction happen between the buyer and seller but ebay void the contract that is agreed upon when something is purchased ebay's god complex they don't care as long as they get their share which they collect every time. there are still decent people you just gotta look hard harder...........why because atleast 25% of ebay users are running a scam and ebay knows it