Target - Poor Customer Service
PALM COAST, FLORIDA -- I went to the Palm Coast, Fl Target and could not find an item that I was looking for on the shelf. I then went to the customer service rep., Joanne, and asked her if she would to check to see if the item was in stock. She refused to check for the item in stock and told me to continue searching the shelf. I told her that I already checked the shelf and asked her if she could get an employee to assist me to recheck the shelf for the item and she refused to get an employee to assist me.
I am perplexed as to why customer service did not follow store policy in locating the item to assist the customer. I asked then to speak to the store manager who was equally non helpful. I told the store manager that I felt that Joanne was not helpful and he didn't seem to care at all.