Mor Furniture - SEC Fraud
Refund Policy - Complaint
PHOENIX, ARIZONA -- I relocated to Phoenix from Ft Lauderdale and left all my furniture so I had to go shopping. I went to Mor Furniture after seeing a dozen commercials on TV. I purchased a bedroom, dining room and mattresses for a queen size bed. The items were not scheduled for delivery until 7 days later. My debit card was charged for the full amount on the day of the purchase despite shipping not occurring until a week later.
After 3 days I had buyers remorse and called to cancel my order. It has been 6 days since I cancelled my order and I still don't have my refund. I have called every day several times a day and they have lied to me, they have stalled me and they are committing fraud. They act like accounting is a thing out of their control instead of a person they can get to do whatever it takes to make the customer happy. They are keeping my money to make their books look better and in any state that is considered fraud.
I have not received any products nor services from them and at this point I will never do business with this company. They continue to tell me that "accounting" has to approve the refund...though it's funny how they didn't have to approve the charge! Really? Never again! If you're smart you will not do business with this company.