North American Bancard - Never Got a Copy and NABC charges More Than It Promise
North American Bancard advertise:
- No contract
- No cancellation fee
- 0.50% for Visa, Master, Discover debit cards
- 0.50% for Visa, Master, Discover credit cards
- No mid qual
- No non qual
- 0.08 cent transaction fee
- $5/monthly service fee
New program begins from Jan./2012.
Base on what NABC advertised above. In late August, 2012, I called the representative and he showed up next day. He asked me sign the paper in order to keep the rate and will give a copy of what I signed when he come back to install the credit card terminal. Yes, the terminal installed, but he never give a copy. In the first 2 months I called this agent so many times to ask for a copy, he never picked up my calls, and I even Left him a lot of messages. So I had to call his company, the representative who I talked with, I asked "why is your representative the one who I first talked and signed paper with never answered my calls and never gave me a copy" this guy said apology to me for that and he said he is going to mail me a copy. By the way I asked him if in the future some point I don't like this service any more, can I cancel? He yes I can cancel, but I have to pay for the early termination fee because he said I signed the contract for 3 years. So disappointed! I never knew that. This time was in late Oct. or early Nov., 2012, until now 12/11/2012 I haven't got a copy that the representative asked me to sign in order to keep the rate, not a contract.
Nov., 2012 statement. Deposit totals $2297.75. It charged me $70.45. Couple days after I got another Nov., 2012 statement total charge is $116.90 from $2297.75 total deposits.
I called the agent, who I first dealt with, in days at the end he picked up my phone and told me scan the statement and email him then he will explain it, after that I kept calling him again and again he never answered my calls. So tired, so disappointed, and so headache.
Don't do business with this North American Bancard.
I will tell every single friend of mine about how bad of NABC service and on Facebook or everything I can reach out to people.