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Dish - Communication Sucks!!

Complaint
Review by ksrser06 on 2012-12-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
HIGHLAND, MICHIGAN -- Back three months ago we decided to try dish instead of xfinity for our cable and internet....We have had nothing but problems....Once the internet started working correctly we got a notice that said we have used our data cap and now our internet will be slower the rest of the month...Well now I have time to go fold a load of clothes do the dishes and run the vacuum before a page is loaded. What the heck????? We were never told there was a cap on our data..We have three adults who are home and on the internet almost every day all day this is absolutely ridiculous!! The min. Our contract is up or sooner if I can figure out how without being charged mega bucks we are going back to xfinity. This company has done nothing but lie to us from the get go this just tops it off.
Comments:1 Replies - Latest reply on 2012-12-13
Posted by At Your Service on 2012-12-13:
You might ask for a copy of your using agreement. It is true that many such agreement use throttling to control their bandwidth.

Thanks for the reminder.

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