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American Signature Furniture - Horrible!!!!!
Mattress - Complaint
Review by colleenmu454 on 2012-12-12
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PLYMOUTH MEETING, PENNSYLVANIA -- We bought a new mattress/box-spring and a couch set about 8 months ago. Our mattress has since bubbled and is caving in. Someone came out to look at it and while he was out commented on how bad it was. The company is now saying that they will not cover the warranty and it has been voided. They are claiming it is due to a stain, even though we use the mattress protector!!!! There is nothing they can do! I will NEVER buy from this company again. It may be a bit cheaper, but not worth the hassle!
Comments:
Posted by At Your Service on 2012-12-13:
The reason for a mattress protector is to protect against stains. It's a very common requirement for all mattress and a source for a variety of complaints on both this site and others.
You don't seem to claim that this proverbial stain doesn't exist; only that you were using a mattress protector. That being the case, the mattress should be stain free, but evidently is not which would indicate it was being used at some point without said protector.
It's a helpful post if for nothing more to remind people to protect their mattress if they intend on utilizing their warranty.
Thanks for the post.
You don't seem to claim that this proverbial stain doesn't exist; only that you were using a mattress protector. That being the case, the mattress should be stain free, but evidently is not which would indicate it was being used at some point without said protector.
It's a helpful post if for nothing more to remind people to protect their mattress if they intend on utilizing their warranty.
Thanks for the post.
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