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Walmart - Prescriptions

Getting Your Prescriptions When Promised - Complaint
Review by islelady1 on 2012-12-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BRADENTON, FLORIDA -- On Monday Dec. 10 we left a prescription from our doctor off at 12:00 P.M. We were told it would be ready the next day after 2. I told her that was fine as we didn't have to have it the same day. The following day I called to confirm pickup and was told it wouldn't be in until the next day(Wed) after 2pm. On Wed I called and was told it wasn't ready yet as they were busy!!!! If they cannot fill a prescription in a reasonable amount of time they should have told us so we would have went somewhere else. I think this is very unreasonable and will have to think of somewhere else to go for our prescriptions. If they don't have enough people working there they should hire more people. This isn't even the BUSY SEASON when all the northerners are here??? This happened at the Cortez Rd. Walmart in Bradenton Florida in December of 2012.
Comments:
Posted by Tezrien on 2012-12-12:
I stopped going to Wal-Mart pharmacies years ago when they started having hours o waiting. I go to a grocery store here called Food City now and my prescriptions are usually ready within 45 minutes at most.
Posted by At Your Service on 2012-12-13:
It's possible they were out of the medication being prescribed. I agree that they shouldn't make such guarantees that they're not able to fulfill.

Thanks for the post.
Posted by CrazyRedHead on 2012-12-13:
The longest I have ever had to wait for a prescription to be filled is 1 day, and that is because they didn't have it and had to wait for the next days delivery. For as long as Walmart has been filling prescriptions I've only had to wait as long as maybe 45 minutes, usually it's only 25 to 30 min.
Posted by Jeff on 2012-12-13:
I had a similar situation. I no longer go to wal mart for prescriptions. Pharmacists have attitudes, have to wait forever for your prescription, and just too much of a hassle trying to fight customers and associates to save a buck or 2. I go to CVS and love it.
Posted by TIRA~MASUU on 2012-12-22:
I don't know what your RX was but usually if I'm given a prescription there's a reason and it's unreasonable to expect you to wait any longer then a day and I think that is too long. Unless there is a special order for it you should never have to wait like that. I had that happen at a Rite Aid and I took back the written RX and went somewhere else. My doctor had me taking it for a reason and not 2 or 3 days later. What would be the point? I feel bad for you.

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