Comcast Corporation Complaint - Cable Techs Arrive Without Notice
WATERFORD, MICHIGAN -- Two Comcast Cable technician showed up at my house with no notice to follow up on a service call from a week ago that another technician was suppose to complete. I was at work at the time and my wife was home with my son to answer the door. They were not wearing badges and they drove seperately in trucks that said cable contractor. They wanted to hook up a their television to our cable in the house to see if the interference we were seeing at random periods would show up on their television. While they went to get their badges, my wife shut the door and called me immediately. I told my wife to tell the techs they are not to show up at our house without a 24 to 48 hour notice and made them leave. I told my wife to call Comcast immediately and complain about the unexpected visit. I's amazing that Comcast will come out at their own convenience but will not come out immediately when the service needs to be looked at right away. The problem with our television still exist. Poor reception and we finally discontinued high speed internet because it never works have the time. I have to keep rebooting the modem and the problem of it never working still exist. My wife and I have wireless lap tops now and we live near a hotspot that offers high speed internet for free. I save $50.00 a month now. Poor Comcast!