AT&T Wireless - Nice People Have Built Organizational Disaster - Awful Customer Service
AT&T Wireless service - Complaint
REDMOND, WASHINGTON -- Son's I-Phone was stolen. I spent 2 1/2 hours on the telephone with these clowns. Was told to make a payment as a credit on son's account toward new I-Phone, then son walks into corporate-owned AT&T store and is told credit on his account cannot be applied toward new phone! (???!!!!!!!!) AT&T took my money and then would not apply it toward the new telephone. This company has to be the most poorly run company on earth. Find another option- Sprint? Go without a phone before you use AT&T.