Dish Network Complaint - Returning Equipment - Horrible Company
FRESNO -- So like everyone else, it really sucked when I had to pay some guy to take down there equipment, I was pregnant and had two children, and a husband in iraq. But I was so sick of having problems with the company, I agreed. Well then I had ups come pick up their equipment and paid for the pickup out of my own money. Big deal right? Then about a month after I returned the equipment (it was sent with in the 15 day period)i received a letter from dish network stating that I still owed them for the equipment. I called and the lady told me to disregard the letter, that they had received the equipment and it was fine. Then a couple months passes and a collection agency called and told me I owed dish net work money for the equipment. I immediately called them and again was told it was going to be cleared and taking care of. I was also told that I would not receive no more phone calls from the collection agency. I received one again today and called the supervisor again and told him what had happened. The collection agency was still after me for money for the equipment that I turned in. Supervisor say it will be taken care of again. Its funny how this company can not get things fixed, and you have to call numerous times. They send people to collections for things you turned in on time, and turned them in exactly how they wanted you to. This company is horrible at customer service, and treats people like dirt.
They could care less about you, their out for your money. Customers need more rights the companies have all the rights and even get away with illegal