Shoebuy.com - Excellent Return Policy, This Is Customer Service Done Right.

Propet Blizzard Winter Boots - Compliment
Review by Thelma on 2012-12-14
Rating: StarStarStarStarStar
On Black Friday I ordered a pair of winter boots from Shoebuy. Internet pricing was $78.00 but they were on sale for $57.00. This was an excellent price but I was skeptical. You order your shoe size and hope they fit. Then you have the shipping and return costs. This could easily eat up any cost savings. Shoebuy offers free shipping and returns. If you don't like them or they don't fit send them back at their expense and it cost you nothing.

I ordered the boots one size larger not wanting to take a chance that they would be too small. Delivery was fast and the quality was excellent. Should have ordered my actual size, they were too big. Their website offered a link for easy returns. I was able to print a prepaid shipping label. They received the return and sent me the correct size. This was painless and demonstrated excellent customer service. I would purchase from them again.
Comments:1 Replies - Latest reply on 2012-12-14
Posted by Johanna on 2012-12-14:
I've used shoebuy many times and they've always been excellent.

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