Vitacost - Going Down Hill
Reliability of online stock status and shipping - Complaint
I am a very long time high volume user but I am now starting to use other online sites. I ordered 3 containers of Spriu-tein powder-2.2 lb containers.
The box for shipping contained nothing to prevent the containers from banging into each other and one container broke open. Prior shipments came via UPS or FEDEX and the last few shipments came USPS and took way too long. One item I order had the website showing it as in stock. I ordered on Nov. 28. The shipment arrived Monday the 10th of Dec. but with this item on back order yet it still shows on the website as in stock. I called and they said it is in stock in NC but not in NV where my order will ship from. Today, Dec 14, got an email that the item shipped. So with any luck I will get it next week-almost 3 weeks later.
I am also now using iherb and vitaglo.