RPS Worldwide Collection Services DO NOT DO BUSINESS WITH THEM!
Collection "Services" - Complaint
Where to begin... these guys took my money, and you do not hear anything except that they want more business from you... I talked with five different agents, all of whom promised me action on my TEST collection account.... after I had given them this first (very EASY) account for them for OVER one YEAR!, I had a another very time-sensitive BIG account I wanted to have collected, but would NOT give it to them without movement on my first one first.... I talked to the head guy there; Anthony [snip]who told me he was working on it... and would give me a CREDIT for the money I had already paid if I gave them my much BIGGER account.... and Promised he would personally call me back after that weekend on a Monday.... after a week of silence, I called and started leaving messages for him.... no reply.... just a friendly secretary who would ALWAYS tell me Mr. [snip] is on the phone with the attorney for your case! HA HA HA! .... he's been on the same phone call for weeks! ... now they have my money, and I have nothing.... can't even talk with the guy in charge ([snip]) who promised this new approach would correct the year of frustration.... I knew they were frauds when I called to confirm the lawyer they said would be handling my BIG case, only to find out the lawyer NEVER was contacted by them on my behalf, and would NOT take the case without a huge retainer from me! ...an out and out LIE to get my businsess!
..to add the last bit of insult to my injury, I received a call today..... looong after I gave up on RPS .... the guy asked me if I had any business to give them..... when I told him about my situation, he asked; "are you a client of ours?" .... that's the kind of personal service you will get....
....I am going to find a new collection agency.... one that is accredited... and with good references.... live and learn....
DO NOT DO BUSINESS WITH RPS WORLDWIDE.
RPS TOOK MY MONEY, DON'T LET THEM TAKE YOURS!