Midas Complaint - They burnt my engine
MURRAY, UTAH -- I got my Honda Civic serviced by Midas this saturday. It was a basic maintenance service which includes oil/lube change, air/oil filter
change, tire rotation check, visual brack check and some courtsey checks. Within 24 hrs. and less than 20 miles on my odometer after the service the car broke down on sunday. I got it towed to Firestone. They charged
me $115 and diagnosed that the engine is failed becoz of no oil. Midas people forgot to put the oil or oil got drained. After lots of arguments Midas has taken the responsibility but replacing my original 57K
miles run engine with a re-manufactured engine. They will provide warranty for parts and labor for 1 yr or 12K miles but within Salt Lake city.
I want a brand new engine at original Honda dealer becoz i hav lost trust in Midas. But Midas is not listening even after escalating this issue
at the corporate headquaters.They haven't even provided me the rental car. Please tell me what to do?
Details abt the garrage where service was performed.
Midas 6180 S State St. Murray UT 84107. Franchise owner at Salt Lake city is least bothered abt Midas brand name and not willing to listen.
Invoice no. is 746795 and estimate # is 060114009 and it was performed on 14th Jan, 2006 at 2:27 pm.
Please tell me what are my consumer rights and what i can do?
Resale value of my car is coming down like anything?