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Westfield Car Insurance - Dont Buy This Insurance!

Complaint
Review by aboutface272 on 2012-12-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
TOLEDO, OHIO -- I was the victim of a hit & run accident after which a police report was filed. Westfield told me I wouldn't be held at fault and everything would be covered. I had already paid them more than enough for good coverage. They even kept calling me to be sure I didn't need something else. I didn't though I was injured. Btw I can't drive sideways, people! I was hit on the driver's side so hard it pushed my car.

My teenage daughter then had 2 fender benders. They paid one $2500 cash for a dent on a $4000 car without ever seeing it themselves. The other took hers to be repaired at an expensive dealership.

By mail in an electronically signed letter I was notified that my coverage would be cancelled within less than 2 weeks. In addition, I was ordered to sign a form stating I wouldn't drive my husbands car! It was due to not only my daughter but my accident as well; when a truck ran a stop sign at a high speed & hit me. I wasnt faulted. My agent told me it was partly due to my accident!

I kept asking Westfield if this accident would be held against me since i had to use my own iinsurance and was repeatedly told it would not. They do not like to pay for what I paid them for. The impersonal letter and lack of personal contact is insulting at best.

I do not respect them as people or as a business. If you ever have to file a claim I hope you won't have them as your carrier! They don't like to insure anyone, just take your money.
Comments:2 Replies - Latest reply on 2013-03-08
Posted by At Your Service on 2012-12-16:
I have to agree with clutzy here. It sounds as if the cancellation of your policy had to do with your daughters' negligence. I don't think you'd find this to be any different for most other carriers.

Best of luck.
Posted by Former Westfield Customer on 2013-03-08:
No I was told it was due to both of us, I am not that naive.

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