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Pep Boys - Scam Artists! Never Let Them Near Your Car
Oil Change - Complaint
Review by melow08 on 2012-12-15
Rating: 
LANCASTER, PENNSYLVANIA -- Took my car in for a routine oil change. when I left their lot, my clutch started drifting to the floor without catching. I took it back to them and asked if they did anything to the clutch. Of course they didn't touch it!!! But by sheer coincidence, the clutch cylinder went bad and needed replaced, just as I was leaving. After a lot of complaining that I was being ripped off, I had to pay it so I could get my car on the road. The next day I couldn't start my car. Still sitting, can't figure out whats wrong, but won't go near their store. I've had this car for 1 1\2 years and never had a problem at all, one oil change at Pep Boys and two things just break within 24 hours. Just coincidence? I talked to the service manager and concluded that the clutch thing must be a coincidence, since they weren't near it for the oil change, but now that it won't start too, that's just too much coincidence to believe.
Comments:
Posted by Tezrien on 2012-12-16:
Depending on the year your car could have a neutral safety switch that won't allow it to start w/o the clutch depressed. It could be they unhooked it as they "repaired" your clutch cylinder.
Posted by trmn8r on 2012-12-16:
Going to Pep Boys for auto work is like going to WallsMart, IMO.
People may think it is ok for "just an oil change" but your complaint shows why that is faulty thinking.
People may think it is ok for "just an oil change" but your complaint shows why that is faulty thinking.
Posted by At Your Service on 2012-12-16:
It may be just a coincidence, but I'd still never take my car to PepBoys.
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