Walmart - Customer treated poorly by managers
Dec 15, 2012 - Complaint
CALERA, ALABAMA -- Walmart Calera Super Center, CAlera Alabama Store ID: 7dpboq14dzgf Saturday December 15, 2012
"Managers" Rebecca and Jo Ellen displayed bully tactics toward me and my son after we complained about their unprofessional and actions. There was no kindness, no apology, only sarcastic and argumentative attitudes from Rebecca, Jo Ellen and the employee they asked to look up a price who took 15 min. so I got it myself and they tried to do the transaction without my permission, argued about my requesting a receipt and also tried to give me the mug I didn't want that had the price on it. I swear I will go anywhere else to shop before walking back into that store...... preferably an entirely different company than Walmart, Sams or any affiliation that permits this type of bullying to customers.
They wouldn't sell me the photos that I bought, put on CD and had printed so I told them I'd take my business else where, Manager on duty: Rebecca said: That's fine you can do what ever you want.. I said I know I can and don't need your back talk about it.. and she (instead of walking away as I was) threatened to call security... she wanted an argument.. she got one. It makes me sick how Walmart managers at this store always start arguments of LIKE IT OR LEAVE and when that's not well accepted by the patron the threaten to have you escorted out for arguing BACK!
Later at check out, the very unhelpful ladies I had to call over 2 times "Jo Ellen and the associate she was gossiping with" in between fixing one part of our problem and rushing away before we could let them know there was no price on our Christmas mug, 15 min. later they still have not gotten the price, we started to leave and she said, don't' you want the price? I said yes but I guess I can get it quicker myself so I started off to get it and she argued "She's right there with the price" But she wasn't..??? I said "WHERE" walking over to where she pointed? I looked for her. Jo Ellen stated "o she must have gone into customer service". I I then, quickly ran and got a mug of the same type with a price on the bottom. Before I could get back, they made a transaction without MY permission or approval. Then they argued because I wanted a receipt to see what was actually rung up... they tired to give me the mug I did NOT want and the associate now was getting quite snippy stating that she was sorry she didn't work fast enough for us... starting yet another argument.... Rebecca comes over to add her bully flavor to the whole thing and they threaten to call the cops because we "I my son" by this point were beyond patient with their pompous stupidity and bullying arguments... I'm thinking.. what are the cops going to do??? We are trying to check out and leave this nasty hateful store with our merchandise... so the cop will help HOW??? Just a Bully tactic... that's all they are and I am sick of spending any money in that environment, so is my son. We will go anywhere but Walmart for the rest of our Christmas purchases and any other purchase from now on for that matter.
PS: Never trust the employee who flashes the COMPLAINT PHONE NUMBER that's WRITTEN ON THE BACK OF THEIR HAND! That number~as they well know, will get you NO where.
205 668 4145