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HP - Good customer service and products

Review by brunildara on 2012-12-16
Rating: StarStarStarStarStar
P O BOX 10301 | PALO ALTO, CA 94303-0890, CALIFORNIA -- Dear H. P.:
I am wondering why so many bad comments about your company. You are the best company for where I can buy any of your computers. I always used HP computers. People just don't have anything to do. They don't realized that no other computers are the best as HP. Good Customer Service and good products. And good softwares too. Thank you

Sincerely yours,

Brunilda Correa
Comments:
Posted by ok4now on 2012-12-17:
It's nice to hear that you were happy with your HP buying experience. Read the reviews and there are many dissatisfied customers. High product failure rates and poor customer service. I would never take a chance with one of their computers.
Posted by clutzycook on 2012-12-17:
Functionally, I've found that HPs aren't a whole lot better or worse than other computers. The problem with HPs is once they go, they go. You can't upgrade them and you can't replace parts, per se. My husband had an HP a couple of years ago and he wanted to upgrade the video card and power source. He ended up basically destroying the machine in his vain attempt to get this hardware installed (my computer ended up becoming the beneficiary of his attempts, lucky me) and he bought himself a new computer (not HP).
Posted by Momto6dogs on 2013-02-11:
I too have bought HP for years, but I had to send my 5 month old desktop back after being spoken to very rudely by the tech support supervisor. It is my opinion a company is only as good as its customer support network.

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