Groupon Fails to Deliver

Review by stebro on 2012-12-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CHICAGO, ILLINOIS -- I purchased a Groupon for a sail on San Francisco Bay. I have been unable to make reservations for this sail--every time I try, the merchant has no availability or fails to respond to my requests. Groupon has not resolved this problem to my satisfaction. It appears that the merchant--Bay Area Excursions--has done the same thing to others.

How can Groupon do business with such a merchant? How can Groupon do so little to help a loyal customer? I no longer trust Groupon and recommend you exercise caution before giving them any business.
Comments:2 Replies - Latest reply on 2012-12-18
Posted by Johanna on 2012-12-18:
Write to the Problem solver at the Trib. A little public shaming works wonders for companies like this.
Posted by Old Timer on 2012-12-18:
Groupon reminds me of eBay, their best days are over.

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