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Fox Rent a car - Overcharged

rental car - Complaint
Review by westonandelin on 2012-12-20
Rating: StarStarEmpty StarEmpty StarEmpty Star
PHOENIX, IDAHO -- I waited forever to get my car. It wasn't the car I had reserved, but a much smaller Fiat and the price ended up being double what I was expecting. I called the company after my trip to complain. I was on hold for 30 minutes. The reason it cost more money is because they added insurance. I specifically declined the extra coverage but they put it on there anyway.

If you decline the coverage, make sure they get it right.

I will not rent from them again.
Comments:
Posted by At Your Service on 2012-12-20:
Do you have a copy of your contract in writing?

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Fox Rent A Car:
Overall Rating:StarHalf starEmpty starEmpty star