Oreck - Poor quality
MASSACHUSETTS -- I have replace the mop head attachment twice in one year. I rarely use the mop and when I do the steam shoots out of the top of the head.
The swivel tube that the steam travels down to the head is made of plastic
and is tied to a plastic tube so it can flex. The plastic snaps off at this connection. I called Oreck and they laughed at me when I told them the head was poorly designed and they told me it is not very common a problem. My suggestion is to buy another product. It isn't worth $200.