Nordstrom - Counterfeit North Face?
North Face - Complaint
MENLO PARK, NEW JERSEY -- My wife surprised me with this beautiful North Face Down jacket for our 18th wedding anniversary present. She purchased it at Nordstrom in Short Hills Mall NJ. I was so happy. I tried it on, fits perfect. I took all the tags off and threw out my gift receipt thinking nothing of it not thinking that this jacket is defective. I was so excited to wear my new jacket, I wore it to my company Christmas party. I took my jacket off and my wife noticed big clump of feathers all over my black sweater in my hair and on my pants. The next day I returned it to Menlo Park Mall in NJ, closer to my house. Sales associate asked for my receipt, I told her that I thew out my receipt and didn't have my tags for it. Sale associate told me that after inspecting the jacket, she can't take the jacket of exchange because I didn't have my receipt. also she replied that she sold North Face jacket for the last 4 years, never saw a North Face jacket have feather pulling out like this jacket that this jacket might be a "counterfeit" I guess Nordstrom selling counterfeit North Face jacket? Who really keeps their receipt after trying on a jacket and all the tags after 4 days? Paid $245 for this jacket now I'm stuck with a defect jacket. SOOO [snip] OFFF!!!!