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Vitacost - Horrible!
Customer Service - Complaint
Review by KMOF on 2012-12-22
Rating: 
Don't buy from these people! First they neglected to mail my order. Then they neglected to mail me the complete order. Now I'm waiting for a refund and it appears that they will neglect to do that as well.
I've filed complaints with PayPal and the BBB. Vitacost doesn't care. It used to be such a good company, but I will never order from them again!
I've filed complaints with PayPal and the BBB. Vitacost doesn't care. It used to be such a good company, but I will never order from them again!
Comments:
Posted by Alain on 2012-12-23:
You can probably get products of similar or better quality, for a lower price, at your local pharmacy, grocery or health food store.
Posted by VitaCat on 2013-01-09:
I am sincerely sorry that you’ve recently had a negative experience with our company. I am more than happy to take a careful look at this order and resolve it to your complete satisfaction. Please email me directly at Catherine.Corey@Vitacost.com at your earliest convenience. I look forward to taking care of this for you; thank you.
Catherine Corey
Social Media Marketing
Vitacost.com
1-800-793-2601
Catherine Corey
Social Media Marketing
Vitacost.com
1-800-793-2601
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