Home Depot - Customer Service Sucks
Customer Care - Complaint
BROWNSVILLE, TEXAS -- I wrote a check that was approved at the check-out, they all are. The receipt has an approval number on it. I Got a letter 12/22/12 from a collection company that said my check was dishonored, meaning the account number could not be read by machine. Nobody bothered to read it manually or call for the account number or credit card.
I have had this problem before if the check is folded on the account number. It is still legible, but machine or cash register will not "see" it. Trs threatened to blacklist me with telecheck if I didn't pay with a $32.48 surcharge.
I E-mailed customer care to complain, they just said to
talk to tele-check.
I buy a lot from Home Depot, but will switch to Lowe's.
They call about everything else - don't know why someone couldn't call about a check someone messed up.