Radio Shack Complaint - Complaint
GRIFFIN, GEORGIA -- First, My dad bought me a laptop that he was told was the best for $1400. when i went to look it up, it wasn't even manufactured anymore.I tried to find how much it should cost and I couldn't find the computer anywhere. I tried taking the laptop to school and it felt like a ton of bricks with my books so I wanted to take it back after two weeks of owning it. The receipt is good for one month. I tried to take it back to Radioshack to a girl named Jennifer who sold the computer to my dad. She kept telling me that mine was the best until I said I didn't want it anymore. Then she told me the Sony Viao (which she could not show me but just take her word for it without any research) was the best but I said it was still too heavy to carry everywhere.. she told me to go to Lenox and find a bookbag that can evenly distribute my weight (I'm 130). I told her that I just wanted to take it back and get something lighter like an Apple or a Dell... She would not listen.. She kept trying to make me look at all of theirs and telling me each one is "the best". they cant all be the best.. another man came in there saying he bought his computer for way less somewhere else and as he walked away she told us he probably doesn't have the warranty anymore but that is his problem and she laughed. My dad and I just looked at each other in dismay at her attitude. It took 3 hours later and a million more "your wasting your time, no" for her to finally give up.
After sliding our card for a refund, she just kept demeaning me for not getting her products. I told her thanks again but no thanks, and she didn't even say bye... she just kept pouting...My dad always goes to Radioshack to buy electronics in Griffin and after this, either of us will NEVER go to Radioshack again in Griffin. Keeping us there for hours fussing at us was an embarrassment to us and her. If they train all their employees like this, i wonder how they are still in business.
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