Magnovox - Worthless Product and Customer Service
Christmas Present - Complaint
GEORGIA -- We purchased a Magnavox Television for our daughter's Christmas present. Upon removing the television from the box, we notice there was a lot of physical damage to the television, which included the screen. I contacted customer service three times by phone, only to be disconnected each time I requested to speak to a supervisor. I was informed the warranty does not cover physical damage, even though I described the damage to the screen. Any company that will not stand behind their product does not deserve our money. This television is a worthless product, one which has taken away from the Christmas excitement in our home, and a customer service department that is a waste of time in finding any type of resolution for product issues.