AMEX Blue Cash Preferred

Complaint

Review by prezesnyc on 2012-12-27

Rating:

I have applied for AMEX Blue Cash Preferred card in July 2012 through AMEX website. At that time AMEX was offering a promotion, first year annual fee waived($75)and $150 dollar points if you spent more than $1,000 in the first 3 months. This promotion was a strong contributor to my decision to apply for the new card. How surprised I was to find out after few months that apparently I did not check some box during the application process and for that reason I will not receive my bonus and I will be charged annual fee. After multiple phone calls with customer service I was simply told that I not eligible.
I wrote this to make as many people as possible aware how terrible practice AMEX is using to lure new customers, I feel very disappointed right now and I am seriously considering closing all my AMEX cards.
FYI- I have tried to post my comment on AMEX website but surprisingly the review site is under maintenance and will not be available until "early 2013". How convenient....
Please stay away from this company as they do not value their customers at all.