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Purity Products - Cannot Cancel Automatic Shipments

Complaint
Review by karend on 2012-12-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PLAINVIEW, NEW YORK -- I am trying to cancel an automatic shipment and it is nearly impossible. It cannot be done online. It cannot be done by telephone unless the person on the account calls. If that person is no longer able to communicate by telephone, there appears to be no way to stop these deliveries short of closing the bank account they are being charged to.
Comments:
Posted by DebtorBasher on 2012-12-28:
Does anyone have POA over the person who has been receiving the product? They should be able to speak on their behalf and cancel it.
Also, you may want to Email the supervisor at:
Supervisor@purityproducts.com
Or, if the customer is able to sign their name, you might want to type up a letter to cancel the order and have the customer sign it and send it to:

Purity Products
200 Terminal Drive
Plainview NY, 11803
Posted by charles eller on 2013-02-01:
telephone run around. Billing is for 59.85
deducted from credit card this month 169.65

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Purity Products:
Overall Rating:StarStarEmpty starEmpty star