CVS Informative - Bad customer service at a CVS Photo center
IRVING, TEXAS -- CVS Store info:
Store #: 5260
3401 WEST WALNUT HILL LANE
IRVING, TX 75038
Today (1/21/2006), I went to the CVS store to get my Passport size photographs. The employee (Anthony) took my picture, but I was not satisfied with it at fitst, and I asked him to take another picture. He refused to do that saying that he didn't have time (I wouldn't think it'd take more than 2min). I tried to get to Store Manager, but I was told he/she was not available. I complained about this to two of Assistant Managers, they didn't even try to apologize for the incident.
This was my worst customer service experience in my life. Why is CVS running its business, if it can't provide 2min to a customer? This clearly shows CVS's bad customer service.
I'll never visit CVS store again and I suggest other customers to do the same.