Federal Express Corporation Complaint - Fed Ex(ceptionally bad)
NEW YORK -- WHY CARRIER PIGEON BEATS FED EX: Jan 5th package ordered Jan 21st...still not there!
US POST CAN FIND ME: On 1/10 I received a POSTCARD that the postman could deliver telling me that FedEx could not find my home. I sent FULL detailed directions by EMAIL as requested to Dana.Jackson@fedex.com I NEVER heard from her or got my package.
CALLS MEAN NOTHING: I called FedEx(ceptionally bad) several days later and they seemed to know nothing about my email. I gave DETAILED directions by phone and they promised next day it would arrive. It did not arrive!
PROMISES MEAN NOTHING: I called again on 1/19 and spoke to CHRIS who said he would go and hand carry my package to the delivery station for SATURDAY delivery. I again gave DETAILED directions and my CELL PHONE. Today it is not here. I now called and was told they would NEVER deliver my package on Saturday no matter what they had done to delay it and that they could not imagine anyone making that promise. Yes, it is on the truck and may be delivered in two more days.
AT ALL COSTS: Avoid having your packages shipped by this incompetent group of people who do not communicate with each other, know their own policies or care about your order.
Joe Ross 1/21/06
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